Frequently Asked Questions
Everything you need to know about your NovaLift gear and orders.
What is the typical shipping time for NovaLift equipment?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
Do you offer a warranty on heavy lifting gear?
Yes, all NovaLift performance gear, including belts and wraps, comes with a 12-month manufacturer warranty against defects in materials and workmanship.
How do I determine the correct size for my lifting belt?
Please refer to our Size Guide located on the product page. Measure your waist at the belly button level (not your pant size) for the most accurate fit.
What is your return policy for fitness apparel?
We offer a 30-day return window for all unworn apparel with original tags attached. Items showing signs of wear or sweat from workouts cannot be returned for hygiene reasons.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.
Are NovaLift products suitable for competitive powerlifting?
Many of our products are designed to meet IPF and USAPL specifications. Please check the individual product descriptions for specific federation approval stamps.